FAQ – Frequently Asked Questions

Middle Kingdom Helpdesk FAQ

This FAQ has been compiled from some of our most common situations. We will continue to add to it as we go, and if you have any suggestions, please drop up an email at [email protected].

Helpful Hints

  1. Make sure you know what quarter you are filing your report for. 
  2. Make sure your seneschal has not already filed a report for you.
  3. If you see an “edit” button above your report question rows, do not click it. 
  4. If you accidently click a question and get the popup menu with all the questions in it, be sure to select only the question that should be in that row.
  5. The safest way to fill out lengthy answers in your report is to type them in a text editor first, then copy and paste your answers into your report form. Save your text editor file until your report is safely submitted.
  1. Log in, and either open your existing report or begin a new report.
  2. Click the “Actions” button above your question rows.
  3. In the Actions menu, go to Selection > Cell Selection
  4. Click on the top question cell. It will highlight.
  5. Hold the shift key down, and select the bottom question. Now all question cells will be highlighted. You can also press the down arrow while holding the shift key to select cells.
  6. Once you have selected your questions, press Control-C (control and C keys together on your keyboard) to copy the questions. You can also go to Actions > Selection > Copy to Clipboard.
  7. Open your text editing application, place your cursor where you would like the questions to go, and press Control-V to paste (or, use your application’s menu to paste the clipboard content).
  8. Type your answers to each question in your text editor, and when you are ready to copy your answers into the report follow these steps:
  9. In the editor, highlight one answer at a time. Control-C to copy (or use your application’s menu.)
  10. Go to your report, click (or double click if needed) on the “Report Answer” box to open it, and when you see the blinking cursor press Control-V to paste your answer in.